DESTINY 1
DEV BLOG

Support / Documentation

Keep the connection
under your control.

Questions about the application, account access or your data can be sent to lcmcclellan28@gmail.com.

Include the issue and a non-sensitive error message. Never email a password, client secret, authorization code, token, signed upload URL or unredacted private footage.

Common connection questions

Why does the app have credentials but no connected account?

Client credentials identify the developer app. A separate account authorization grants the user's permissions. Sandbox testing also requires a target user and saved, valid sandbox configuration.

Why is a permission missing?

The sandbox or app must have the relevant product and scopes configured, and the creator must grant them. Reconnect through the local dashboard after correcting configuration. The publisher rejects incomplete TikTok grants.

Why is a clip awaiting the creator?

The video has been delivered to an inbox or needs creator completion. Open TikTok's notification and complete its workflow. Private posts may not return a public ID; the app does not invent one.

Why is production review unavailable?

TikTok's review excludes private or personal-use apps and apps still in testing. Documentation, policy pages and a verified URL do not override these rules. Use manual exports or develop an eligible externally facing product before seeking production approval.

How do I remove access and retained data?

Use Revoke TikTok access in the local publisher, or remove the app from TikTok's account-permission settings. Local Disconnect removes the local token only. For retained footage and history, contact the machine or NAS owner. See the Privacy Policy for the data retained and deletion choices.

Documentation

Production workflow · TikTok setup and creator completion · Privacy Policy · Terms of Service